Project tracking & client communication
Track the work.
Make progress visible.
Trackwise turns tasks, changes and decisions into a clear project history — and shares only the progress your clients should see.
The product
Everything a project’s history needs.
Six connected records, one workspace. Tasks become activity, activity becomes progress, progress becomes an update your client can read.
01Tasks
Every change is a typed, statused record — feature, bug, decision — not a line in a notes file.
02Activity
Every status change, edit and publish is logged automatically. The history writes itself.
03Milestones
Group work into phases. Progress is computed from real tasks, never typed in.
04Updates
Draft a project update from what actually shipped, review it, publish it to the client.
05Notes & decisions
Record the calls that matter next to the work they affect, so context never gets lost.
06Client visibility
Internal by default. One switch shares a task with the client — with its own client-facing title.
How it works
From a task to a client update, without retyping a thing.
One record flows through the whole project. Follow “Homepage redesign” from capture to client.
- 01
Task
A change gets captured.
Jot what changed, pick a project and a status. It becomes a structured record with its own lifecycle.
- 02
Activity
Every step is logged. Automatically.
Status changes, edits, completions — each one writes to the project's history with who, what and when.
- 03
Milestone
Progress rolls up on its own.
The task belongs to a milestone, so its completion moves the phase forward — no percentage to type in.
- 04
Project update
Trackwise drafts the weekly update.
Completed work, what's in progress and what's waiting on the client — assembled from the records, edited by you.
- 05
Client
The client sees what matters.
In their own portal: the update, the completed work, and a place to approve or request changes.
Two audiences, one project
Internal by default. Share only what clients should see.
Your team tracks everything — bugs, notes, design debates. When something is ready, flip it client-visible and it appears in the client’s portal with a client-friendly title.
Internal titles, descriptions and notes never leave the workspace.
Client-visible work gets its own title and description.
Turn visibility off and the item disappears from the portal instantly.
Project history
What happened, when, and by whom. Always answerable.
What shipped last week? What’s waiting on the client? What did we decide in March? The timeline already knows — filter by date, type, person or project.
Client experience
Clients open it and know exactly where things stand.
No status-call, no “quick question” email. A calm portal with progress, what shipped, what’s next and anything waiting on them.
Milestones
Phases your client recognises. Progress you never have to estimate.
Assign tasks to milestones and each phase reports itself: done, in progress, or still ahead — on the internal timeline and in the client portal.
Computed, not claimed
A milestone's percentage is completed ÷ non-cancelled tasks. No slider, no guesswork.
Visible on both sides
Mark a milestone client-visible and it appears in the portal with client-visible tasks only.
Reorder as plans change
Move phases, shift target dates — every change is recorded in the activity log.
Project updates
The weekly update writes itself from the record.
Pick a date range and Trackwise assembles a client-ready draft from what actually happened — completed work, what’s in progress, what’s waiting on them. Edit, then publish. Nothing goes out on its own.
Trackwise
Know where the project stands.
Keep your team aligned. Keep your clients informed.
Accounts are provisioned by your administrator.